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Organizations can be so stingy and precious commissioning logos; I encourage them to take flyers on services like this one even if it’s not going to be their primary design.
The chat idea is fun. The writing is good which is most important. The text size and gap between blocks were big enough to be legible to semi-quick scrollers.
It fits well with the current trend of "chat as UI", but I think this is fundamentally not a very good paradigm for knowledge sharing, so this probably has a pretty short expiry date as a novelty thing.
- Is the strict refund policy really necessary? Since you screen clients I'd expect you rarely (<1%) deliver a product the client hates. Perhaps a more traditional 'satisfaction guaranteed' would make the sale easier, and highlight your expertise. But I get that it introduces admin work.
- The portfolio is really nice, I'd find a way to break the format a bit to include a carousel of latest work. Could also be higher-up, the third message even.
- On mobile it switches the response bubble to the left?
- Consider centering the logo; adding some padding-top for mobile.
- It's not clear where you are doing business from, in the EU this can be helpful to know for tax reasons.
- Not having a contact-form in the style of a composing a message at the bottom feels like a missed opportunity!
I found myself scrolling through most of the site. Unable to focus my eye on a specific block, on important information. It reminded me of the “I ain’t reading all this, congrats, or sorry it happened to you“ meme :)
There is a reason people reuse design patterns. Users have an expectation of how things work. It does force a certain boring homogeneity. There’s a trade off.
Hope you can keep experimenting!