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Source:https://github.com/SoraKumo001/next-streaming

⬅️ TfL's simple pop-up message led to a significant drop in paper ticket sales
djhworld 16 daysReload
The last time I got a paper ticket for a TfL journey was at the olympic games in 2012 where I think they gave you one for free if you had a ticket for one of the sporting events.

Other then that I just used my Oyster card. I don't live in London any more, but I've been back for visits/work and I've had no issues using Google or Apple Pay for contactless tap ins/outs - it's all very seamless. It's really impressive tbh and it's a shame this sort of system isn't rolled out to other cities in the UK, or at least is has patchy support.

mannykannot 16 daysReload
The message says, in part, "No need to buy a ticket, just tap in on a card reader at the start of your journey and touch out at the end." The article goes on, "The Passenger Operated Machine (POM), to use the TfL name for the ticket machines, doesn’t show the pop-up for every journey that they can sell tickets for because not every destination accepts contactless PAYG tickets."

Does this mean that there are at least three ways to pay: contactless credit/debit card, contactless PAYG ticket, and paper/magnetic stripe ticket? If so, what happens if you use a contactless PAYG ticket to enter a station but find, at your destination, that this ticket is not accepted?

ccppurcell 16 daysReload
Back in 2014 (and possibly still, I no longer live in London) not only was it cheaper per ticket but it was capped per day, so you couldn't accidentally pay for more than the price of a one day ticket. Obviously this is much superior to buying paper tickets for each journey. But I remember having quite a hard time convincing visitors to use their contactless cards on the machines.
ChrisMarshallNY 16 daysReload
It seems to me, that the main focus of the article, was talking about how a very simple UI change (a pop-up cancel option) made all the difference.

On the other hand, these types of popups can be incredibly disruptive to the UX, especially if the text is badly written, and there's no clear utility to the user. All too frequently, these types of guardrail popups are there, only to advance the agenda of the developer/service provider, and not the end-user.

It looks like the popup was well-designed, the text was well thought-out, and the user advantage is clear.

felsokning 16 daysReload
https://archive.is/sBY6l

> ...an off-peak trip from Paddington to Canary Wharf would cost £6.70 if buying a paper ticket but £2.80 if using contactless payments.

Is the inference that a single magnetic strip paper ticket costs ~£3.90 per printing? Did TfL reduce the volume of magnetic paper it bought (in relation to this change)? I don't see either of these points mentioned, anywhere in the article.

If it's not that expensive to print on magnetic paper, and TfL has not reduced the volume of the magnetic paper it buys (in relation to the change) then the dramatic price fall seems a bit suspect to me - but maybe that's just me?